We are Dreamstreams.net

Dreamstreams is for Android TV Devices, (including the Amazon Firestick and FireTV, NVIDIA Shield) Android phones and tablets.

Dreamstreams runs on our dedicated apps. 

 

Q: What are Android TV Devices and what can they do?

A: The Android TV Box is one name for the many of the different models of internet TV devices that have become very popular. Like the Amazon Fire-stick, Fire TV, NVidia Shield, Minix & Zidoo range of devices. Any Android TV device will turn your TV into a huge entertainment centre that you can add 1000s of apps to that many smart TVs will not support. They all run on the Android operating system.

Q: Can I try Dreamstreams before I buy it?

A: Yes you can. Free of charge. We offer you a 3 day free trial. Just click here

Q: What is the difference between Dreamstreams and Dreamstreams Plus+?

A: Dreamstreams Plus + is an extra version of normal Dreamstreams but includes a 7-day catch up feature on many channels and VOD for certain past sports events. Please note: Dreamstreams Plus + is a completely separate platform from normal Dreamstreams. Existing Dreamstreams customers cannot change or upgrade their current subscriptions to Plus+. You will need to let your current subscription expire before buying a Plus+ subscription.   If you want to try Dreamstreams Plus+, it can be installed on the same device as your normal Dreamstreams account to try it out. Just email us for a tester code.

Q: Why does my payment card keep getting rejected by the your card payments?

A: We are based in the far east and some western banks may see this foreign transaction as suspicious and may block it at first.

Card payments with MasterCard or Crypto currencies (see below)

Important:

If payment is not accepted first time, you can keep trying for maximum 3 times.

If you try more than this your card will be blocked for 24hrs before you can try agian.

Your card will not be charged until you see ‘‘Payment Successful and you will receive payment confirmation email.

You will never be billed twice.

If you want to buy a code for a family member or friend you need to wait 24hrs before trying on Dreamstreams checkout if you have just made a successful payment.

 

Q: Can I use a topup, prepaid or pre loaded debit card to pay for Dreamstreams?

Many prepaid Mastercard’s work on our checkout. These cards will need to be ordered and registered to your home address to pass the AVS (address verification service) when making online payments.  

Using Bitcoin and other Crypto currency payments with debit or credit card or bank transfer.

You can use Bitcoin plus many other Crypto currencies to make payments on our checkout. If you are new to using Crypto currencies like Bitcoin, Bitcoin Cash, Litecoin Etheruim, Zcash & Monero. We have been recommended some Crypto currency merchants that are easy to setup and make payments from. https://www.moonpay.com/ Moonpay.com is a very popular crypto currency merchant that sells most crypto coins with low fees. You will need your own crypto wallet to buy from Moopay.com as they send the coins to your wallet where they are stored for you to spend.   You will need to verfiy your ID with all Crypto merchants before they let you buy any crypto coins from them. This is to revent card fraud on their systems and is normal.    Two of the most popular crypto wallets are Exodus and Trust wallet. Both these software wallets can hold and let you spend from most popular crypto currencies. https://www.exodus.com/download/ https://trustwallet.com/   Crypto merchants with their own wallet included. https://www.coinbase.com/ Countries supported: Worldwide Coinbase are one of the most popular crypto merchants in the world. Once you get setup with an account, they are very easy to use. https://www.luno.com/en/za Countries supported: South Africa and worldwide We cannot accept card payments from South Africa or most African countries. All customers from here need to use the Bitcoin checkout.  

Dreamstreams user info

Q: What internet speed do I need for Dreamstreams?

A: We recommend that you have an internet speed connection of no less than 5mb for HD Channels.   Q: What is the recommended way to connect my Android TV Box to my router and TV A: If your Wi-fi router is oin another room or a distance from your TV and your internet is slow, we recommended to connect your TV box directly to your internet router with an Ethernet cable (cat5). This will give you the best connection possible without the interference you get from other devices that are on the same network like smartphones and gaming consoles. If you have to use Wi-Fi, please make sure that your TV box is not more than 5 meters in distance from your router. It is not recommended to have your TV box in another room from your router connected over your Wi-Fi. Q: What Android TV box can I install Dreamstreams on? A: You can install the Dreamstreams software on any of the many Android TV boxes on the market: Zidoo, Amazon fire-stick or Fire TV, MXQ, M8, Minix Neo, T8 etc etc. If the box is running the Android operating system, Dreamstreams will work. We recommend that if you are buying an Android TV box to install Dreamstreams, you get one of the higher quality models with better spec. Below are the very top spec Android TV devices. These will last for many years with online firmware updates to keep them up to date. Zidoo Devices NVidia Shield TV Pro Minix TV Boxes Amazon Firestick or FireTV Xiaomi TV Stick 4k   Mid-level boxes from $30 T9-TV Box Although it can work on a lot of Smart TV, we do not support Dreamstreams on any Android television (Samsung, Sony etc.)   Q: Can I change my subscription to another box.  A: Yes, of course you can do this. The Dreamstreams subscription is yours. If you have a faulty box and need to change your subscription to a new box or you have bought a new box, you will need to get in touch with us and give us your new account user ID from the settings in the app and your subscription code number. Follow the info on this page to find you user ID. www.dreamstreams.net/transfer If you do not have your old code, include your name and email that you bought the code with and we will find it. Q: What info do we need from you to have Dreamstreams? A: Only an email address and your subscription code for any support issues. Please keep your current code for any support you may need.   Q: Can I try Dreamstreams before I buy it? A: Of course, you can. Free of charge. We offer you a 3-day free trial. Just click here   Q: How do I activate the XXX Adult only section? A: For parental controls the adult XXX section is hidden from view. The XXX adult channels need to be activated to view. To activate please go to misc. setting on account page and turn on the A switch by using code “9012” Click Here to Learn More  

Technical help:

Dreamstreams is an easy-to-use system, but there a few things can affect its operation. Please note: After you have installed Dreamstreams and entered your subscription, please do not uninstall and re-install the Dreamstreams APK or wipe your box. This may cause your box to change the Dreamstreams software ID settings and you will not be able to log back in. Dreamstreams codes only work one time on any device. You cannot re-install the software and then re-enter your code. This will not work. After its activation, your code is for reference only. If you need to change your account to another device, you need to contact us.  So please do not wipe or reset your box once activated. Please consult us before you do this.    Q: Do I need to use a VPN with Dreamstreams? A: We do not recommend using a VPN as it can slow your connection down. If you prefer to use one, make sure it’s a fast paid for VPN service that can support live streaming. Don‘t use a free VPN. If you are having issues turn off the VPN and check again.  Q: My app seems to have frozen or kicks me out A: You can reset the app from your boxes setting. From your box go to: Settings/Apps/Dreamstreams. Press clear Cache and force stop. Reboot the app. This should fix any issues. Do not press Clear Data as this can wipe the App,   Q: I am getting error when I enter my code ‘Wrong active code. please contact dealer’ A: This error is because you are trying to enter a code into the wrong Dreamstreams App. Standard Dreamstreams codes end in ‘e’ and will only work on standard Dreamstreams app (see ver_stb). Dreamstreams plus+ codes end in ‘ec’ and will only work on Dreamstreams plus+ app (ver_stb+).   Q: What can I do if I get some freezing or buffering? A: Dreamstreams is a very stable platform and should run without many issues. The app is setup by default, but there are a few changes you can try out if you find that you are having issues with freezing. Option one: Clear the apk cache. You find this in the account settings in MISC at the bottom. Press ‘Clear Cache’ and this will rebuild the apk. See if this helps. Option two: Try a different decoder setting.  (This option is most likely to work on the newer Amazon firesticks)  In the Account ‘MISC’ settings you will see Decoding mode. The app is set to ‘Hardware decoder’ by default but you can change this to either ‘VLC decoder’ or ‘Software decoder’ to see if this fixes any freezing. This might work on some boxes with different chipsets. If this causes your main channels to freeze, change it back to the default setting of ‘Hardware decoder’.  Q: Dreamstreams will not load or login. Stuck on ‘logging in’. A: If running KODI on your box, please make sure you have it turned off. KODI uses lots of your box’s memory and we have had feedback that running Kodi can stop dreamstreams logging on so please make sure it’s off before starting Dreamstreams. If this does not fix the stuck login in issue, you can clear the cache in the Dreamstreams software from the MISC Settings and this will reset and re-install it and this should fix it. You will not have to re-enter your code as the server will remember it when you entered it on registration. Q: When logging in, you get ‘Network unavailable’ error? A: Please check your internet connection if you get this error code as it is not connected to your internet connection. Q: I have changed my Android box and need to reinstall Dreamstreams on my new box. A: Please take a note of your new user ID from the account section in Dreamstreams and email this to us with your subscription code and we will attach your existing code to your new user ID or go to https://dreamstreams.net/transfer where you can find more info. Please note that this transfer is normally done within 24 hours. We will not contact to tell you had been transferred. The account will just work.  If you find any other issues that affect its operation, please let us know and we will update this FAQ. [email protected]